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Managing Client Expectations in a 24/7 World

Course Details

Credits: N/A

Available Until: 12/31/2022

Base Price: $10,000.00

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Course Group

This course is part the following course group.

Certification Bundle

  • Explore your own experiences with service dissatisfaction — both from the client & provider perspective

  • Identify strategies to prevent client dissatisfaction or disappointment in your services

  • Learn tools to defuse those prickly situations that can occur & achieve a positive outcome