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NASMM 2023 Conference at Loews Kansas City November 9-12, 2023

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Courses in NASMM 2023 Conference at Loews Kansas City November 9-12, 2023

  • *** NASMM 2023 OVERALL EVALUATION ***

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  • Pre-Conference Workshop #1_Smarter, Faster & Better: Creating Policies & Procedures for a Successful Move Management Business

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  • Pre-Conference #2_Calculating Our Worth: How Determining Our Value Increases Our Revenue

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  • Master Class: Joshua Becker_Doing Good & Doing Well: The Business Case for Compassion

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  • Master Class: Table Talk 2023

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  • Master Class: Ask the Senior Move Manager 2023

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  • 1A_Lights, Camera, Action: Power Up Your Market Share

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  • 9A_You Don’t Know What You Don’t Know: Lessons Learned About Mental Health From Estate Cleanouts

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  • 17A_Your 3 M’s: Money, Marketing, & Management

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  • 25A_The Power of Forming a Mastermind Group

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  • 2B_Marketing to Trust Officers: A Wealth of Referrals

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  • 10B_Hiring, Firing, Training & Other HR Processes

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  • 18B_How to Eat An Elephant

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  • 26B_5 Days & 5 Steps to Create Your Strategic Plan

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  • 3C_How to Leverage Instagram to Gain New Clients

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  • 11C_There’s No Room in the Closet: Supporting LGBTQAI+ Clients

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  • 19C Upscale Moves: High-End Features & Finishes

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  • 27C_New to the Industry? Sharing Our Exasperation AND Joy

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  • 4D_Getting to Yes with Residential Clients & Communities

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  • 12D_Successful Dementia Moves

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  • 20D_The Cost of Packing: Understanding the Claims Process

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  • 28D_Succession: It’s a Family Affair

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  • 5E_Networking Dream Team

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  • 13E_Client Experience: Customizing Your Approach for Success

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  • 21E_The Power of Us: Implementing Large-Scale Moves

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  • 29E_Senior Living Trends: How Will the Future Impact You

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  • 6F_Additional Revenue Opportunity: Case Studies on Photo Organizing

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  • 14F_How to Build a Great Team: Hiring Slow, Firing Fast & Other HR Wisdom

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  • 22F_Organizing for Success in Your SMM Business

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  • 30F_Finding All the Great Employees You Want

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  • 7G_Synergy Between Senior Move Managers and Care Managers

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  • 15G_You’re Not the Boss of Me!

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  • 23G_It’s Not What It’s All Packed UpTo Be

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  • 31G_The Seven-Year “Sitch”

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  • 8H_Marketing to Boomer Women: In Charge and On The Move

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  • 16H_Having (Difficult) Conversations With (Difficult) Clients: Words Matter

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  • 24H_Conflict-Crushing Tools: Contracts, Communication and Controls

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  • 32H_Selling a Smaller Company from the Buyer/Seller Perspective

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